Privacy Policy

1. Data Controller

The data controller is:

Song4
WEDESIT
Contact email: shop@song4.studio

2. Types of Data Collected

We collect various types of data to provide and improve our service:

2.a Data voluntarily provided by the user

  • Registration Data: When you create an account, we collect your email address, name, and password (encrypted).
  • Profile Data: Additional information you may enter in your user profile.
  • Generated Content: Texts, prompts, music genre preferences, and songs generated through the platform.
  • Communications: Messages you send us via contact forms or email.

2.b Payment Data

For purchases (e.g., credits, subscriptions), we use secure third-party payment processors (Stripe and PayPal). We do not store or collect your full payment card details. This information is provided directly to our third-party payment processors, whose use of your personal data is governed by their Privacy Policy.

2.c Data collected automatically

  • Technical Data: IP address, browser type, operating system, device information.
  • Usage Data: Pages visited, time spent on the platform, interactions with features (e.g., song playback, downloads).

3. Purpose of Data Processing

We use your data for the following purposes:

  1. Service Provision: To allow you to create accounts, generate songs, save your creations, and manage your orders.
  2. Payment Management: To process transactions and prevent fraud.
  3. Service Improvement: To analyze platform usage and improve performance and user experience.
  4. Service Communications: To send you order confirmations, notifications on generation status (e.g., “Song ready”), technical or security updates.
  5. Marketing: Only with your explicit consent, to send you newsletters or promotional offers. You can unsubscribe at any time.
  6. Legal Obligations: To comply with legal, accounting, and tax obligations.

4. Data Sharing with Third Parties

We do not sell your personal data. We share your data only with service providers essential for the platform’s operation:

  • Infrastructure and Hosting: Google Cloud (for authentication, database, and secure hosting).
  • Artificial Intelligence: We use third-party APIs to generate texts and music.
    Only prompts and data necessary for generation are sent to these services, not your personal identifying data.
  • Payments: Stripe and PayPal for transaction management.
  • Email and Communications: Brevo (or similar services) for sending transactional emails and newsletters.
  • Analytics: Aggregate analytics tools to monitor traffic
    (e.g., Google Analytics, Meta) in compliance with cookie regulations.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected,
including legal, accounting, or reporting obligations.

  • Account data is retained as long as the account is active.
  • You can request the deletion of your account and associated data at any time.

6. Your Rights (GDPR)

In accordance with the General Data Protection Regulation (GDPR), you have the right to:

  • Access your personal data.
  • Rectify inaccurate or incomplete data.
  • Erase your data (“Right to be forgotten”).
  • Restrict the processing of your data.
  • Data Portability (receive a copy of your data in a structured format).
  • Object to data processing for legitimate reasons.

To exercise these rights, contact us at the email address provided in section 1.

7. Data Security

The security of your data is important to us. We use secure protocols (HTTPS), encryption for passwords, and rely on certified partners (such as Google and Stripe) to ensure high security standards. However, no method of transmission over the Internet is 100% secure, so we cannot guarantee absolute security.

8. Changes to this Privacy Policy

We may update our Privacy Policy from time to time.
We will notify you of any changes by posting the new Privacy Policy on this page
and updating the “Last updated” date.

Contact

For questions about this Privacy Policy, contact us at: shop@song4.it