Frequently Asked Questions
Everything you need to know about Song4
General
What is Song4?
Song4 is an innovative platform that uses advanced technology to let you create unique personalized songs. You don't need to be a musician: just a story, an idea, or lyrics are enough to generate a full track with music and vocals.
How does the technology work?
Each song is generated on demand from your instructions. Because the process is automated, absolute uniqueness, exclusivity or the absence of similarities cannot be guaranteed.
Is registration required?
Yes, to create and save your songs you need to create a free account. This allows us to associate creations with your profile and guarantee access to your tracks anywhere.
Song Creation
What is the difference between Story Mode and Lyrics Mode?
In Story Mode, you tell us who the song is dedicated to and the occasion, and the system writes the lyrics for you. In Lyrics Mode, you write the words (verses, choruses) and the system puts them to music.
Can I edit a song after creating it?
Yes. You can edit the lyrics, genre or voice and generate a new version. If eligible, the first change is free; the token cost of every later change is shown before confirmation.
How long does it take to create a song?
The generation process is very fast and usually takes between 2 and 5 minutes, depending on server load.
Can I create just the instrumental track?
Yes! You can use the 'Instrumentals' feature to create backing tracks without vocals, or request the instrumental version along with the full song (for an additional cost).
If I change the lyrics, what happens to the melody?
If you modify the song's lyrics, the melody will be completely regenerated. The new version will have a different melody from the original, as the system creates the music based on the provided text.
Credits & Costs
What are Credits?
Credits are Song4's virtual currency. Every creation operation has a cost in credits. You can buy them in packages or earn them for free through promotions.
How much does it cost to create a song?
The current cost of the song and any optional extras is shown before purchase. There are no automatic subscriptions: you choose and confirm each purchase.
Do credits expire?
No, purchased credits do not expire and remain in your account until you decide to use them.
How can I get free credits?
You can earn free credits by inviting friends (10 credits per friend), leaving a review (5 credits), or sending a video reaction (50 credits). Visit the 'Free Credits' section for details.
Payments & Subscriptions
Is it a recurring subscription?
No! Song4 works on a 'pay as you go' model. You buy credit packages one-time without automatic renewals or hidden costs.
What payment methods do you accept?
We accept all major credit/debit cards via Stripe and PayPal payments, ensuring maximum security in transactions.
Can I request a refund?
If you encounter serious technical issues with generation or payment, contact support. We evaluate refunds on a case-by-case basis, but generally, credits used for completed generations are non-refundable.
Rights & Privacy
Who owns the rights to the created songs?
You receive the licence described in the Terms. Lyrics and images you upload remain yours; contact Song4 before any commercial or professional use.
How is my data handled?
Your privacy is fundamental. We do not share your personal data with third parties not necessary for service delivery. You can consult our full Privacy Policy in the site footer.
How can I delete my account?
You can delete your account and all associated data at any time by going to Settings > Delete Account. This action is irreversible.
Spotify
How do I publish my song on Spotify?
Bring your song to Spotify with Song4. Confirm your first and last name, choose the title, listen to the version and prepare the artwork.
When will my song be available on Spotify?
Estimated publication time: 24–72 hours. Timing depends on reviews carried out directly by the streaming platforms.
Why do you need my first and last name for Spotify?
The artist name remains Song4. Your real first and last name are used in the public composer credits and, for songs with vocals, lyricist credits.
Which songs can I publish on Spotify?
You can publish original songs created with Song4, provided the selected version has not already been released on music platforms. AI covers of existing songs and songs that imitate a well-known artist’s voice or identity are not accepted.
Does publication include other services and social media?
This service publishes only on Spotify. It does not include the music libraries of Instagram, Facebook or TikTok, or YouTube Content ID. Gift Video and YouTube publication remain separate extras.
How much does publishing on Spotify cost?
Publishing a song on Spotify requires 30 credits, equivalent to the Spotify package at $19.99. If you already have 30 credits in your balance, you can use them without buying the package. A publication you have already purchased and that has been verified will not be charged again.
I had a pending request. What should I do?
Contact support from your account before purchasing again. We will check your previous request and its payment. Historical requests are not automatically republished.
Didn't find the answer?
Our support team is always available to help you with any question or problem.
Contact Support